The Joint Audit Committee scrutinises internal processes, spending and risk management policies. It also has the power to review finance issues referred by the Police and Crime Commissioner and the Chief Constable and monitor internal control processes, audit reports and the annual statements of accounts.
The Joint Audit Committee has been established to meet the requirements of the Home Office Financial Management Code of Practice (FMCoP), the Chartered Institute of Public Finance and Accountancy (CIPFA) Audit Committee guidance and the HM Treasury Audit Committee handbook.
The current membership of the Joint Audit Committee:
Jagtar Singh OBE – Chair
Wayne Brads
Gita Raja
Judit Seymour
Laura Bell
Joint Audit Committee meetings are held quarterly and are usually held at Kempston Police Headquarters, but they can sometimes be held virtually too. Meetings are approx. 2hrs long.
Members of the public or media are welcome to attend these meetings but should notify the OPCC in advance, by calling 01234 842064 or by emailing our office. Prior notice of attendance is required.
You will need to provide your details, including:
You will also need to pre-register at least five working days before the scheduled meeting.
Jagtar Singh – Chair (JS) Chair, Independent Committee Member
Wayne Brads (IM WB) Independent Committee Member
Judit Seymour (IM JSM) Independent Committee Member
Laura Bell (IM LB) Independent Committee Member
Katie Henry (KPMG KH) KMPG External Auditor
Mark Jones (RSM MJ) RSM Internal Auditor
Phil Wells (ACO PW) Assistant Chief Officer and Chief Finance Officer
Hannah Broadbank (HB) Principal Accountant (Invitee)
Dan Vajzovic (DCC DV) Deputy Chief Constable
John Tizard (PCC JT) Police and Crime Commissioner
Katie Beaumont (HGT KB) Head of Governance and Transparency – OPCC
Bethany Coles (CO BC) Compliance Officer – OPCC (Minute Taker)
WB welcomed the committee, OPCC and Police Service representatives to the meeting and advised that he will be temporarily chairing the meeting today on behalf of Chair JS.
IM Gita Raja has submitted her apologies.
No substantial changes noted. WB advised that there are some
typos, however he has gone through these with KB and will amend.
LB stated regarding her declaration of interest, to check that it has come off, as not minuted from last time. The process of minutes and whether the committee could provide feedback on whether they would like the minutes to be continued as are, or whether they’d like to be changed with any improvements.
Action (All Members): To provide feedback on the style of the minutes of the JAC.
ACTION - It was agreed that the referencing for the action log needs to be amended.
1. 22/JAC/38 – covered later on the agenda and therefore marked as complete.
2. 22/JAC/39 – 2: Latest paper has been amended to reflect points raised by Members - Complete 22/JAC/41 – 3: Marked as complete
3. 22/JAC/38 – Members were requested to complete skills document circulated.
4. 22/JAC/38 – to be incorporated into JAC development day - Complete
There were no matters arising.
All declaration of interests were updated and recorded.
Members were informed that there were some minor changes with the Terms of Reference (ToR). The ToR remain aligned to the CIPFA code on audit committees and include the committee’s comments with regards to equal opportunities, human rights, accountability statements and the annual governance statement. It was also noted that with the PCC elections back on a four-year cycle, following COVID that the terms for independent members has been changed back to 4 years. The amended Terms of Reference was approved.
The PCC, as it was his first meeting following his successful election campaign, provided an overview of his role, the timelines for the publication of his Police and Crime Plan and how he saw the JAC operating, in line with the approved Terms of Reference to provide him with assurance around good governance.
He explained that the key elements of the plan will be to set out clear strategic objectives which are measurable and that he would have key missions focused on: serious crime, local policing, violence against women and children, ensuring that victims are at the heart of policing and the wider criminal justice system, ensuring that we have an excellent and continually improving Police Service and managing risk effectively as well as engaging with the public.
Final Accounts – The draft accounts for approval were presented to the Committee. The full sets of accounts for the ‘Group’ and the ‘Chief Constable’ were presented. Members asked questions in relation to IFRS16, Assets for Disposal and Grant Income for which explanations were provided and additional assurance provided by the external auditors. The Members also asked to ensure that the documents were made accessible for all and it was agreed that a summary accounts document would be published to fulfil this requirement.
The Committee approved the accounts, subject to receiving the Auditors findings post their Audit and in doing so thanked the Finance department for their work in the completion of very detailed documents.
The Auditors, KPMG, thanked the Committee for the approval of the Accounts and explained that their audit of them would commence towards the back end of the summer and their findings reported back to this Committee.
The Head of Internal Audit explained that Members would receive the final 2023/24 audit opinions at the next Committee but that as these are in draft it was highly unlikely that the annual opinion would change.
For 2024/25 the Governance Audit had been completed and the assurance from that Audit was positive. Members noted the report and took assurance that the 23/24 audit
plan had been completed.
The Head of Internal Audit walked Members through his Annual Report explaining that the overall assurance was positive but with recommendations for improvement, based upon the audits during 2023/24.
Members thanked the Head of Internal Audit for the report, which was noted and in doing so congratulated both the OPCC, Police Service for the level of assurance provided through the internal audit reports this year.
Finally, members asked if the Head of Internal Audit could continue to send his Emergency Services updates. Action RSM: To circulate the RSM Emergency Services Update (as
part of progress papers) to the committee.
The DCC introduced the report that had been circulated to Members drawing out some specific themes:
• Vision events had been run over the last couple of months and more next month for the Chief Constable and his Executive Tea, to present to the whole workforce on the delivery of the police services vision.
• The use of Artificial Intelligence had been piloted in Bedfordshire to determine how this could be used to enhance the productivity of officers and staff and this was now being
considered by other Forces and potentially nationally.
• That the Information Commissioners Office (ICO) had recently reviewed the data protection arrangements of the Force and provided very good assurance with some
recommendations that will be in place by January 2025.
• Confirmation that the HMICFRS will be visiting in September 2024 as their final part of the PEEL process and review.
• That all supervisors at first line and middle managers have been or are going through a development programme to assist with them undertaking their roles. Members thanked the DCC for his report and in noting requested that they had an input on what the Force were doing to prevent Cybercrime.
The DCC provided an overview of HMICFRS.
Members noted the report.
CFO presented the SRR.
Members noted on the SRR.
Members took assurance from the detailed papers and expressed their thanks again to the Finance team
Jagtar Singh – Chair (JS) Chair, Independent Committee Member
Wayne Brads (IM WB) Independent Committee Member
Judit Seymour (IM JSM) Independent Committee Member
Laura Bell (IM LB) Independent Committee Member
Gita Raja (IM GR) Independent Committee Member
Katie Henry (KPMG KH) KMPG External Auditor
Dominic Sutherland (RSM
DS) RSM Internal Auditor
Mark Jones (RSM MJ) RSM Internal Auditor
Dan Vajzovic (DCC DV) Deputy Chief Constable
Michelle Leggetter (PWM
ML) People and Workforce Manager
Katie Beaumont (HGT KB) Head of Governance and Transparency - OPCC
Anna Villette (CE AV) Chief Executive - OPCC
Anesu Banda (CO AM) Compliance Officer – OPCC (Minute Taker)
The chair welcomed the committee, OPCC and Force representatives to the meeting.
● Phil Wells (CFO PW)
● Rachel Brittain (BDO RB)
No substantial changes noted.
1. Accuracy of minutes and reports – Completed.
2. Skills Audit – Outstanding
3. Tri-Force OPCC request papers – Completed.
4. KB linking in with Tri-Force OPCC – Completed
5. Cyber report – Completed.
There were no matters arising.
All declaration of interests has been recorded.
KH, director at KPMG introduced herself to the committee. KH is responsible for Beds, Cambs and Herts therefore there will be a consistent team across all three Forces.
KH has taken the paper as read and gave a summary of the report. Discussions were had between KPMG and members.
a) Internal Audit Progress Report
b) Internal Audit Plan 2024/25
RSM presented the papers and had discussions with the JAC members.
c) Progress of recommendations
Paper has been noted as read.
JS asked, what level of assurance can be given that the action plans will be met and what is the rationale is for the slippages? AV answered, on behalf of the OPCC, we work closely with RSM to ensure that any planned improvements or responses to recommendations are within time frames that we can meet, and we often meet them ahead of what we have set out, however, RSM are very realistic about what they request from us and we can provide the committee with the assurance that the OPCC remain on top of everything.
The DCC added, there is nothing that causes any significant concern and the reason the paper was for noting is because if there was something that we thought that we wanted to bring to your attention because we had concerns in relation to it, we would have prepared a
detailed briefing to explain why there were concerns.
The DCC took the paper as read and asked the committee to ask any questions they may have. Discussions took place surrounding this paper. Due to time constraints the DCC asked the committee to send their questions after the meeting to be addressed next time.
ML informed the committee the presentation is going to focus on key operational skills and governance because training force wide is massive and will differ between teams. ML shared the dashboard with the committee.
Discussions took place surrounding this update paper.
Discussions took place surrounding this update paper.
The DCC gave an update regarding HMICFRS.
Discussions took place surrounding this update paper.
Report taken as read.
Members felt assured by the presentation.
Members felt assured by the presentation.
KB informed the committee if there are any questions or any comments that they need to forward, to ensure they receive a written response to, this must be sent after the meeting along with expenses.
None
KH said this was a very useful meeting and it was a good challenge. MJ said it’s always been the case that the level of challenge is high, probably higher than I see in a lot of other audit
committee meetings that I attend, but it's done in the right way. GR said, there were a lot of papers to go through, and the committee saw good presentations. GR thanked KB for ensuring the papers were sent to the committee on time which allowed ample time to digest
everything prior to the meeting. WB said this was one of the widest agendas the committee has had on a joint audit committee and the presentations really added to it which is worth considering going forward. It kept the pace going. The operational elements were well represented and provided lots of answers. JSM added, the papers were sent out with plenty of time and for the inclusion of the internal audit reports from the Tri Party which is something JSM has been asking for and it has been delivered. JSM asked for the slides to be shared because she did not see ML’s slides.
Jagtar Singh – Chair (JS) - Chair, Independent Committee Member
Wayne Brads (IM WB) - Independent Committee Member
Judit Seymour (IM JSM) - Independent Committee Member
Gita Raja (IM GR) - Independent Committee Member
Phil Wells (CFO PW) - Chief Finance Officer – Bedfordshire Police
Dan Vajzovic (DCC DV) - Deputy Chief Constable – Bedfordshire Police
Katie Henry (KPMG KH) - KMPG External Auditor
Dominic Sutherland (RSM DS) - RSM Internal Auditor
Katie Beaumont (HGT KB) - Head of Governance and Transparency - OPCC
Tarushi De Cruze (CO TDC) - Compliance Officer – OPCC (Minute Taker)
JS welcomed the committee, OPCC and Police Service representatives to the meeting.
All members introduced themselves.
Wayne Humberstone
Laura Bell
No edits or accuracy changes needed.
Action: IM requested on the development day workshop if issues surrounding people within the workforce such as recruitment, retention, promotions, leavers as well as any updates could be discussed.
There were no matters arising.
Action: JS requested KB to remove Coventry Warwick Partnership Trust where he has now left.
No other changes to declarations of interests.
As discussed during the pre-meet, IM will create the first draft for this year. HGT will add this to the calendar of planned events to have this completed early for next year, potentially just after the end of the financial year.
It was also suggested, to finalise the Annual report outside of the committee and circulate it to the members rather than wait till the next meeting, which would be in December.
Members agreed on a deadline for the annual report to be circulated to all members within two weeks, with the aim to be signed off in four weeks.
KPMG explained the audit is currently undergoing, and the progress is going well. However, the aim to be signed off by the end of the year has now been pushed back to early in the new year.
Members asked if there were any issues at this stage within the external audit. KPMG state that there are no issues at this stage that needs to be brought to attention.
RSM presented the progress report, using the final two reports from the 2023/24 Beds only and BCH plans. In addition, the three from the 2024/25 Beds only plan.
RSM requested one change within the progress report which is for the Police and Crime Plan review to be replaced with the review of commissioning instead. Members approved this change.
Members asked whether the commissioning audit will include the new Procurement Act or if it was focusing purely on commissioning. The CFO assured that training had been completed on the Procurement Act and information had been shared with the individual forces.
RSM presented two reports, one from 2023/24 and the other from 2024/25 from the Violence and Exploitation Reduction Unit. An initial review was conducted as part of the 2023/24 plan and was given a partial assurance with three high, two medium and two low priority actions. A follow up was then done as part of the 2024/25 plan which was given good progress, and all seven actions were implemented.
It was also mentioned previously that there were issues with the VERU and the Home Office around 18 months ago. These issues have now been rectified and are the ones mentioned in the 2023/24 report above. These weaknesses have now been addressed.
RSM talked through the follow up report from 2023/24. As part of the internal audit plan, it provides a follow up of the actions from the previous audit. They found 33 actions of which 23 had been implemented, 6 mediums were ongoing, 2 mediums had not been implemented and one medium had been rejected due to a lack of resources to implement it. Overall, because of the high level of implementation of the actions, it was given reasonable progress.
Regarding BCH 2023/24, two were presented: the Seven-Force Procurement, which was given reasonable assurance and the Cyber Risk Assessment, which was given minimal assurance.
Members asked if they should be concerned about the BCH audits as Bedfordshire often outperform in internal audit ratings. The CFO responded more information should be gathered to answer that question; however, it should not be a concern.
Action: To provide feedback on the difference in internal audit ratings between local and BCH audits.
Members were also concerned about the outcomes that were issued for the BCH report and questioned the value for money in terms of the quality of service that is delivered against the cost savings that is generated from collaborative activities. The CFO assured members that the level of service provided could not be achieved at the same price if it were to be split up.
Action: Provide the outcomes of the Business Planning Process within the BCH unit to show what has been done in terms of addressing the concern around value for money.
Members were disappointed that two audits have a partial and minimal assurance. They did not understand why areas which were known to be risks were not addressed internally first, especially those where procedures and policies were not being followed. The CFO explained that the role for internal audit service is to review the whole internal control framework in order that the exact issues can be identified and a full picture of the weaknesses before tackling the problem. This ensures all issues have been captured before addressing the problem.
Actions: To provide an update on the cyber security in the area of the recommendations including the progress and if it is still on track.
RSM presented two more plans from the 2024/25 report: the Governance Plan and Medium-term Financial Plan. Both plans received substantial assurance. The Governance Report included three low priority actions and the Medium-term Financial Plan had no actions.
Members received a draft version of the Annual Report at the previous meeting. The report has not changed since and has been finalised. The overall opinion has remained positive.
RSM explained benchmarking reports are provided each year. They benchmark the assurance levels, management actions and annual opinions across other clients in the same sector. In terms of assurance levels, Bedfordshire police remained above the average with 38% substantial assurance. Bedfordshire Police was below average in terms of parcel assurance opinions which is good. Similarly, 16.7% management actions with a sector average of 21.8%.
IM questioned the numbers of recruitment and if that is a concern for the force. In addition, if modelling had been done to see the effect on experience across the average return of service.
The CFO assured that in terms of leavers, Bedfordshire’s attrition level is decreasing whereas nationally the average is increasing.
IM raised an issue with the lack of a cybersecurity strategy within the report and whether it aligns with the national strategy.
Action: To circulate the Cyber Security Strategy.
The DCC noted an error as 3.4 contradicts to 3.5 in the paper. 3.4 is wrong and should be redacted.
The DCC introduced the report that had been circulated to members drawing out some specific themes:
The DCC stated that regarding the recruitment process and attrition rate, the force has reached the end of the financial year target for the police uplift recruitment programme. The midyear target point which is approaching in the next couple of days, will also be met.
Probation numbers have decreased as it is now closer to the 300 mark. The DCC also explained that if attrition levels remain on the current trajectory, the probation numbers will hopefully be in the 200 mark.
The force is also investing significantly more in training and upscaling the workforce, as well as being clear on their vetting processes. A quarterly summary of colleagues who have left the organisation following conduct cases will also be published on the website.
The DCC discussed the changes to the operating environment, including the growth in population, the arrival of Universal Studios, the move of Luton Town football club from the premiership down to the championships and explained the impact on the workload and demands.
The DCC explained some of the significant operational challenges this summer, including the Luton Carnival, which passed without any significant disorder; The hosting of BBC 1 Big Weekend, which provided positive media and news for Luton and Bedfordshire; The River Festival which attracted a lot of attention and did not have any significant disorder; and lastly, the riots witnessed across the country. Bedfordshire police were significantly involved in supporting the national effort to bring peace and stability back to the streets. Reports were received of far-right activists and protesters within Bedford. However, the force put in place good policing and operations which was plauded by members of the community and resulted in no disorder in Bedfordshire during that period.
The DCC also addressed the triple murder in Luton which occurred in the previous week. The DCC assured all members that the BCH Major Crimes team and BCH Armed Policing team who have responded to two triple homicides within the last quarter, have been able to manage all these demands by working collaboratively.
IM asked for an update on the Sergeant and Inspector promotion process and the progression on developing the teams. The DCC explained that over the recent period this has not dramatically changed, however there is many qualified individuals and significant interest for the promotion of Inspector.
IM asked how the force is celebrating the achievements of people who diffused the situation in Bedfordshire, in reference to the riots. The DCC answered stating 200 letters were written to people thanking them for their involvement in the riots. Therefore, this is being done internally.
IM asked where the assumptions come from for the medium-term plans. In addition, as the force is forecasting a deficit, IM wanted to understand the forces position in relation to covering that, whether this would be covered through savings or seeking additional grants?
The CFO explained LGPS pension actuarial valuations and pay award will be local assumptions. Grant assumptions, precept assumptions are all national. In terms of the deficit forecasted for 2024/25, the CFO explained that this was unusual to be predicting an overspend and that the PBB process will pick this up for 2025/26 whilst trying to retain or improve service levels in priority areas and considering impact on service delivery from reducing where non-priority areas.
The DCC gave an update regarding HMICFRS
HGT explained that the Police and Crime Panel meeting was held on Tuesday, where the Police and Crime Plan was signed off.
A deep dive review has been completed with the management team within the OPCC to present the new Strategic Risk Register for Decembers meeting.
Action: To circulate the Police and Crime Plan to the committee.
CFO presented the SRR.
Action: To review if there are any changes to the risk appetite currently.
Jagtar Singh – Chair (JS) - Chair, Independent Committee Member
Wayne Brads (IM WB) - Independent Committee Member
Judit Seymour (IM JSM) - Independent Committee Member
Gita Raja (IM GR) - Independent Committee Member
Laura Bell (IM LB) - Independent Committee Member
Phil Wells (CFO PW) - Chief Finance Officer – OPCC
Dan Vajzovic (DCC DV) - Deputy Chief Constable – Bedfordshire Police
Mark Jones (RSM MJ) - RSM Internal Auditor
Nicole, Guo (KPMG, NG) - KMPG External Auditor
Sharn Basra (CE SB) - Chief Executive – OPCC
Katie Beaumont (HGT KB) - Head of Governance and Transparency - OPCC
The Chair started the meeting discussing AOB.
The committee discussed the terms of JAC members, raising points regarding governance, experience and covid. The Chair suggested running a process whereby JAC members help promote the role of JAC and invite potential candidates, prior to advertising, to the meeting to see whether they are interested.
The Chair welcomed the committee, OPCC and Police Service representatives to the meeting.
All members introduced themselves.
The Chair questioned whether the force would recommend using copilot to create the minutes and actions in order to save time. In addition, questioned whether those minutes would sit within the Forces server or Microsoft server, as the latter may be more available to the public.
The CFO explained the force is currently running a trial across Cambridgeshire, Hertfordshire and Bedfordshire to better understand if and when they will use copilot, and the implications surrounding its use.
No apologies were received.
No edits or accuracy changes needed.
CFO explained that there are currently two action logs, one with the actions of the committee and the other with actions following the development day.
CFO started with the action log from the committee.
The CFO explained that majority of the development day actions will be covered within today’s meeting. Any actions missed will be discussed between the CFO and the Chair afterwards.
IM stated that the JAC Annual report has not been completed within the given timescale. IM explained this should be finalised within the next day or two.
Action: WB to complete JAC Annual Report and to disseminate the report to members.
There were no matters arising.
The Chair reminded the committee that his interest has changed as he is no longer chair of a Mental Health Trust.
No other changes to declarations of interests.
No comments or views from committee members.
Terms of Reference approved as published.
KPMG informed the committee that the audit is currently at a good stage and progressing well. There are a few inquiries to be conducted within January. However, they are expecting to present the audit report in February and is currently not anticipating any delays.
The CFO asked if KPMG could inform the committee on the opinion likely to be provided for 2023/2024.
KPMG stated that the substantial audit for 2023/2024 will still take place as normal. However, there were some issues surrounding the opening balances and the audit is likely to be a disclaimed audit. KPMG will be back on track in 24/25 and will be able to provide audit opinions.
KPMG wanted to also give her appreciation to the CFO and his team, as they have been extremely responsive to all audit inquiries which has in turn allowed KPMG to remain on track with the audit
RSM updated that in terms of the Bedfordshire only plan, they have issued 2 reports in a final form.
The General Ledger Report has now been issued in draft and is sitting at a substantial assurance.
RSM stated that they have the follow up planned for March and another audit scheduled in February based on commissioning, which is replacing the audit on the police and crime plan.
RSM explained they are confident this work will be completed within the year and based on the previous audits, there will be a clear positive opinion in their annual report for the beds only element of the plan.
When looking at the BCH element, RSM confirmed they have issued one report. There is another piece of work in draught and is currently with management for comment. Payroll and expenses are currently underway at the moment. As well as two other pieces of work, which are planned for January.
RSM presented two reports from the Beds only progress report. One for recruitment and retention, which was given a reasonable assurance opinion with a couple of medium priority actions, around leavers and retention of recruitment records, and a couple of low priority actions.
IM asked in relation to movers, joiners and leavers, what is the process regarding their access being revoked, amended or changed? IM wanted to know whether this was investigated as part of the audit.
RSM clarified that although it was not investigated in this audit, it does regularly get examined when looking at individual systems to see who has access or not.
ACTION: RSM to follow up with JSM either by email or verbally at the next meeting, on the most recent audit which investigated access control.
Within the positive audit themes, it states a newly appointed lead for the race action plan is drafting a strategic plan. IM asked clarification from DCC on whether they are drafting a strategic plan, updating an existing one or operating without one?
The CFO answered that there is a national race action plan which is viewed differently depending on the force area. Within Bedfordshire, due to the diverse community we serve, the race action plan is fully complied with. Therefore, it is crucial to have a local strategic plan which takes key components of the national plan, to ensure the force is policing by consent in all communities. In addition, utilising all communities to help coproduce the policing service provided.
IM followed up by asking what activity is seen by diversity support groups via the intranet. The CFO explained that the Diversity Support group is comprised of various protected characteristics groups, who meet up regularly. The DSG is currently looking into alternative ways of communication and accessibility and the Intranet is one of those methods.
The Chair clarified that the Race Action Plan is no more than a tool to provide assurance that Bedfordshire Police meets its public sector equality duty and carries out its duties under the Equality Act. He questioned when the last time the committee saw the Equality and Diversity Annual report? In addition, inquired if the force has ever carried out an audit on equality impact assessments.
ACTION: Within the next development day, the CFO will provide a deep dive into how Bedfordshire Police meets the public sector equality duty, what are the supporting strategies and the work done around the race action plan, legitimacy and public sector. Furthermore, depending on if there is an annual report published in 2024, the CFO to circulate this to the committee.
The DCC wanted to add to the discussion surrounding the removal of access when people leave the organisation. The DCC assured the committee that there is a good relationship between the IT team and HR regarding the removal of access. The DCCs only concern, that may be worth looking at within future audits, is the physical recovery of identification cards.
RSM continued his discussion regarding the progress report for Beds only. The other report was for complaints, which was given reasonable assurance, two medium priority and one low priority actions. The medium priority action was based on compliance issues, including providing reference numbers back to the complainant and ensuring the complainant is kept up to date with the progress of the complaint.
IM questioned why processes were not being followed despite there being procedures and policies in place. Secondly, IM asked in relation to recruitment, retention and complaints, have we received any FOI requests to the force?
The CFO was unable to provide the amount of FOI requests the force receive regarding complaints relating to recruitment and retention. However, the CFO did explain that the force normally receives around 100 FOIs a month, and they currently have just below a 90% rate in terms of answering them on time.
ACTION: CFO to provide the committee with a table showing the type of FOIs received by the force and any themes.
In relation to the policies and procedures question, the CFO responded that the purpose of an internal audit is to ensure the policies and procedures are being complied with. The force is content in the way they communicate their policies and procedures. However, there may be instances whereby communication methods have not worked; therefore, with internal audits, the force is able to identify them.
The Chair asked if there was a triage once complaints go over the time they should have been answered? The CFO confirmed that there is and highlighted that the report showed a slight weakness within complaints. As a result, the force and PCC, are currently looking into taking the handling of complaints away from the force and dealing with them under the OPCC instead. This way there is a complete level of independence.
In relation to the FOI question previously, the Chair wanted to add that the members would like to know if there are specific themes within FOIs. The CFO responded that he would forward the FOI table and if the committee wanted to explore any further, to reach out to him.
IM noticed that in the summary and conclusion of the report, it states that there has been a reduction in numbers of dissatisfaction of complaints, from 107 to 79. IM wanted to know whether this was within the year or period, and if there is a trend line for IOPC referrals and how fast IOPC respond?
The CFO stated there is currently an issue in relation to referrals to IOPC and the time taken to investigate. He explained cases are being drawn out which causes concern to the victims and impacts the trust and confidence of policing.
The DCC broadly explained that the timeliness of IOPC investigations is improving. He agreed there are delays in some cases, however, the force is seeing a better performance than previously.
IM wanted to understand the available routes within the force, to complain or raise an issue. In addition, how are lessons learned, and change initiated from the themes that arise from complaints.
The DCC stated that this topic may be worthy of a more substantive agenda item in a future meeting. In addition, it may be beneficial for the committee to encompass conduct as well as complaints.
The CE agreed with the DCC, suggesting within the next development day, a session on complaints and conduct should be arranged. This can then also coincide with the desire of the PCC to take Model 2 complaints. The CE also added that in relation to the question regarding policies not being adhered to, this forms part of the PCCs discussion when holding the Chief Constable to account.
ACTION: To organise a development day to discuss the different routes to complain, how are lessons learned, and change initiated from the themes that arise from complaints. Furthermore, how these overlaps with conduct. This can then coincide with the desire of the PCC to take Model 2 complaints.
RSM moved on to the final BCH audit to discuss; this looked at the collaborated planning process and the accounting support. This was a follow up to a previous advisory review of the planning process. RSM explained they provided two opinions, partial assurance opinion on the planning process and substantial assurance opinion on the accounting support.
RSM stated that there is one high priority action and a couple medium priority actions within the planning area. The high priority action was around the data analysis. The second area was around the effectiveness of the challenge panel, and the third area was around the lack of input from the finance departments to the Joint Strategic Transformation (JST) team.
IM asked the CFO the reasoning as to why there was no involvement from the finance department and assurance going forward that they will be involved.
The CFO did not think it was fair to say that there was no involvement at all from the finance department, instead he explained JST were indicating that the finance department did not engage properly when working with department heads. The CFO agreed this is a fundamental weakness when coordinating a budget planning process, however with a better approach, he hopes this will improve for 2025/26.
IM asked if the savings are still on target. The CFO confirmed that they will deliver the savings needed for 2025/26, however, there are challenges when dealing with 3 organisations with three different crime plans and ensuring three chief constables and three PCCs agree on the exact same savings.
IM asked the CFO why he believes the situation will improve next year when there will still be three commissioners with different political backgrounds? The CFO explained he believes the process will be better next year in terms of identifying the savings. However, the agreement on those savings will still be challenging. He does consider there to be a general agreement around the impact on the core duties of policing, aligned to the Beds PBB process.
IM thanked RSM for circulating the news briefing.
ACTION: IM requested a quick summary in the following JAC of the items raised within the news briefing.
Looking at section two of the report, the CFO stated there were two areas, victims code of practise and attrition. The force had reported these to be complete, however the auditors felt it was not sufficient and reinstated the actions.
The CFO is confident that this will be completed by the March deadline as a Chief Superintendent is now taking responsibility for that VCOP recommendation.
In relation to the other recommendations, the CFO stated 4 out of 12 have been completed, one that has previously been completed and 7 that have not been reached.
The DCC brought the committees attention to the Annual Delivery Plan and discussed each theme whilst answering the questions arisen from the development day.
Regarding culture, the DCC explained he is currently tracking those who leave the organisation. The DCC stated 51 people have left the organisation other than by their own choice. This was highlighted to show how the force is trying to improve the culture, ethics and standards in policing.
The DCC acknowledged the committees’ interest in disproportionality in the complaint system and historically the disproportionality in PSD investigations. The DCC states within BCH, this has been largely eliminated through independent scrutiny panels looking at PSD investigations and assuring the force is treating individuals equitably.
The DCC explained Operation Hendrickson is the next step to having a more representative organisation. The DCC acknowledges disproportionality in vetting outcomes, and therefore Operation Hendrickson, will provide support to potential recruits to help them understand the vetting process. The DCC will circulate a PowerPoint that has been produced by Professional Standards that relates to Operation Hendrickson.
The DCC discussed the second area in the Annual Delivery Plan, leadership. The Chief Constable has re-engaged for a further period, which provides significant stability, and the force has appointed 3 new ACCs, one locally and 2 for collaborative areas of operations. The force is currently investing in leaders through frontline leadership programmes for all sergeants and staff equivalent and recently a senior leader which incorporates chief officers, superintendents and chief inspectors.
The third area discussed by the DCC was Performance Edge. The DCC explained that previous audits were conducted on the forces ability to respond to calls from the public. Two years ago, 72.1% of 999 calls were answered within 10 seconds, this year the force is nearly at 92%. Last year, the average time an individual had to wait before their emergency call was answered was 27 seconds, this year it is 6 seconds. The DCC expressed how the force performance has improved positively over the year.
The DCC explained in relation to performance edge, the crime investigation area needs more focus on. The DCC pointed out the improvements within shop lifting, as the recording of shop lifting has increased by 44% in the last year. This is due to the force working alongside businesses and building that trust and confidence. The forces detection rate has increased from 11% to 19%.
The DCC discussed the fourth area which is service, product, system productivity and working with partner organisation, which has resulted in the ‘right care, right person’ programme. This has seen a significant reduction in calls for police support and an alleviation of pressure on frontline officers, allowing them to attend incidents quicker.
Lastly, Innovation. The DCC briefly explained the CFO has been conducting work through their Dragons Den Initiative and through ICT initiatives.
IM asked what was not achievable this year which will be rolled onto next year? The DCC responded, stating that due to resource constrictions, there are areas within the innovation section which will be carried forward into the next year. The DCC also explained that there are current pressures on their budget for ICT. He discussed the implementation of the voice box tool within the force control room as well as the improvement of customer interactions with the force as areas that will move into future years.
IM wanted to discuss the issue of solved crime as it has been an ongoing issue for a while. IM wanted to know what was driving the complexity and how the force intends to approach this.
The DCC explained, there is more humanity, care and support to victims, witnesses and offenders as well as rehabilitating them. In addition, due to extra protections and measures put in place for front line officers, means processes are longer and as a result the system is less productive in terms of pure outcomes.
The DCC went on to discuss the nationwide backlog in Crown Court cases and the pressures within the prison system, which does not benefit the force. However, the force is developing their detective pathway, which will in turn increase the number of investigators and provide stability. The DCC stated currently, performance is improving and the number of detections the force is achieving is increasing, which is hopeful.
The DCC brought to attention the report, which evidenced a stability in crime rates in particular areas, better retention rate of staff and a lack of requirement to significantly grow. He stated that this year, the force will not be running an Inspector’s promotion process as they currently have enough staff. This will in turn build the experience of Sergeants.
The DCC announced the force are currently looking at replacing the current case management system, Athena. The new system is anticipated to be available for the financial year 2028/29.
The DCC gave an update regarding HMICFRS
The CE explained one of his roles and responsibilities was to refresh the risk register. Changes were made as to where the risks sit and the wording.
ACTION: SB to reword risk 2 and 6. In addition, to provide clarification as to which risks were outside of risk appetite.
CFO presented the SRR.
RSM and KMPG commended the committee on their challenging and sensible questions.
The CFO thanked the committee members for their challenging questions, as they assured him that the force is being open and transparent with the information they are providing to the members. In addition, expressed the importance of the length of service and experience of committee members to be able to challenge.
Members took assurance from the detailed papers and thanked the committee for being open to positive feedback and constructive criticism.
Meeting of 20 December 2024 Held between 13:00 – 15:00 Minutes
Present:
Jagtar Singh – Chair (JS) |
Chair, Independent Committee Member |
Wayne Brads (IM WB) |
Independent Committee Member |
Judit Seymour (IM JSM) |
Independent Committee Member |
Gita Raja (IM GR) |
Independent Committee Member |
Laura Bell (IM LB) |
Independent Committee Member |
Phil Wells (CFO PW) |
Chief Finance Officer – OPCC Assistant Chief Officer – Bedfordshire Police |
Dan Vajzovic (DCC DV) |
Deputy Chief Constable – Bedfordshire Police |
Mark Jones (RSM MJ) |
RSM Internal Auditor |
Nicole, Guo (KPMG, NG) |
KMPG External Auditor |
Sharn Basra (CE SB) |
Chief Executive – OPCC |
Katie Beaumont (HGT KB) |
Head of Governance and Transparency - OPCC |
The Chair started the meeting discussing AOB.
The committee discussed the terms of JAC members, raising points regarding governance, experience and covid. The Chair suggested running a process whereby JAC members help promote the role of JAC and invite potential candidates, prior to advertising, to the meeting to see whether they are interested.
The Chair welcomed the committee, OPCC and Police Service representatives to the meeting.
All members introduced themselves.
The Chair questioned whether the force would recommend using copilot to create the minutes and actions in order to save time. In addition, questioned whether those minutes would sit within the Forces server or Microsoft server, as the latter may be more available to the public.
The CFO explained the force is currently running a trial across Cambridgeshire, Hertfordshire and Bedfordshire to better understand if and when they will use copilot, and the implications surrounding its use.
No apologies were received.
No edits or accuracy changes needed.
CFO explained that there are currently two action logs, one with the actions of the committee and the other with actions following the development day.
CFO started with the action log from the committee.
1. 22/JAC/38 – Closed
2. 22/JAC/32 – Feedback on the minutes given, action complete.
3. 22/JAC/37 – Final account is now fully accessible, action complete.
4. 22/JAC/39 – Director of ERSOU attended the development day, action complete.
5. 22/JAC/40 – DCC has circulated the report to JAC members surrounding the recruitment of detectives, action complete.
6. 22/JAC/43 – HGT arranged for Mutley the wellbeing dog to attend the JAC development day. However, as the development day was changed to an online team’s meeting, this could no longer go ahead. Therefore, this action will be carried over.
7. 22/JAC/33 – Discussed at Development Day, action complete.
8. 22/JAC/35 – Action complete
9. 22/JAC/38 14 – BCH CFO meeting earlier in the new year. Internal audit will be picked up at their next meeting.
10. 22/JAC/38 15 – Action complete.
11. 22/JAC/38 16 – Discussed at development day, action complete.
12. 22/JAC/38 17 – The CFO stated that all members should have received a copy of the Security and Assurance Vision Statement. IM was unsure whether this had been received, therefore, CFO will circulate this again.
13. 22/JAC/41 – Action complete.
14. 22/JAC/42 – The risk appetite will be reviewed alongside the settlement and budget which will all link into the police and crime plans. Therefore, the CFO will come back to this action in the March committee meeting.
The CFO explained that majority of the development day actions will be covered within today’s meeting. Any actions missed will be discussed between the CFO and the Chair afterwards.
IM stated that the JAC Annual report has not been completed within the given timescale. IM explained this should be finalised within the next day or two.
Action: WB to complete JAC Annual Report and to disseminate the report to members.
There were no matters arising.
The Chair reminded the committee that his interest has changed as he is no longer chair of a Mental Health Trust.
No other changes to declarations of interests.
No comments or views from committee members.
Terms of Reference approved as published.
Part One – Not Restricted
a) Auditor’s Update – Verbal
KPMG informed the committee that the audit is currently at a good stage and progressing well. There are a few inquiries to be conducted within January. However, they are expecting to present the audit report in February and is currently not anticipating any delays.
The CFO asked if KPMG could inform the committee on the opinion likely to be provided for 2023/2024.
KPMG stated that the substantial audit for 2023/2024 will still take place as normal. However, there were some issues surrounding the opening balances and the audit is likely to be a disclaimed audit. KPMG will be back on track in 24/25 and will be able to provide audit opinions.
KPMG wanted to also give her appreciation to the CFO and his team, as they have been extremely responsive to all audit inquiries which has in turn allowed KPMG to remain on track with the audit.
a) Internal Audit Progress Report
RSM updated that in terms of the Bedfordshire only plan, they have issued 2 reports in a final form.
The General Ledger Report has now been issued in draft and is sitting at a substantial assurance.
RSM stated that they have the follow up planned for March and another audit scheduled in February based on commissioning, which is replacing the audit on the police and crime plan.
RSM explained they are confident this work will be completed within the year and based on the previous audits, there will be a clear positive opinion in their annual report for the beds only element of the plan.
When looking at the BCH element, RSM confirmed they have issued one report. There is another piece of work in draught and is currently with management for comment. Payroll and expenses are currently underway at the moment. As well as two other pieces of work, which are planned for January.
RSM presented two reports from the Beds only progress report. One for recruitment and retention, which was given a reasonable assurance opinion with a couple of medium priority actions, around leavers and retention of recruitment records, and a couple of low priority actions.
IM asked in relation to movers, joiners and leavers, what is the process regarding their access being revoked, amended or changed? IM wanted to know whether this was investigated as part of the audit.
RSM clarified that although it was not investigated in this audit, it does regularly get examined when looking at individual systems to see who has access or not.
ACTION: RSM to follow up with JSM either by email or verbally at the next meeting, on the most recent audit which investigated access control.
Within the positive audit themes, it states a newly appointed lead for the race action plan is drafting a strategic plan. IM asked clarification from DCC on whether they are drafting a strategic plan, updating an existing one or operating without one?
The CFO answered that there is a national race action plan which is viewed differently depending on the force area. Within Bedfordshire, due to the diverse community we serve, the race action plan is fully complied with. Therefore, it is crucial to have a local strategic plan which takes key components of the national plan, to ensure the force is policing by consent in all communities. In addition, utilising all communities to help coproduce the policing service provided.
IM followed up by asking what activity is seen by diversity support groups via the intranet. The CFO explained that the Diversity Support group is comprised of various protected characteristics groups, who meet up regularly. The DSG is currently looking into alternative ways of communication and accessibility and the Intranet is one of those methods.
The Chair clarified that the Race Action Plan is no more than a tool to provide assurance that Bedfordshire Police meets its public sector equality duty and carries out its duties under the Equality Act. He questioned when the last time the committee saw the Equality and Diversity Annual report? In addition, inquired if the force has ever carried out an audit on equality impact assessments.
ACTION: Within the next development day, the CFO will provide a deep dive into how Bedfordshire Police meets the public sector equality duty, what are the supporting strategies and the work done around the race action plan, legitimacy and public sector. Furthermore, depending on if there is an annual report published in 2024, the CFO to circulate this to the committee.
The DCC wanted to add to the discussion surrounding the removal of access when people leave the organisation. The DCC assured the committee that there is a good relationship between the IT team and HR regarding the removal of access. The DCCs only concern, that may be worth looking at within future audits, is the physical recovery of identification cards.
RSM continued his discussion regarding the progress report for Beds only. The other report was for complaints, which was given reasonable assurance, two medium priority and one low priority actions. The medium priority action was based on compliance issues, including providing reference numbers back to the complainant and ensuring the complainant is kept up to date with the progress of the complaint.
IM questioned why processes were not being followed despite there being procedures and policies in place. Secondly, IM asked in relation to recruitment, retention and complaints, have we received any FOI requests to the force?
The CFO was unable to provide the amount of FOI requests the force receive regarding complaints, recruitment and retention. However, the CFO did explain that the force normally receives around 100 FOIs a month, and they currently have just below a 90% rate in terms of answering them on time.
ACTION: CFO to provide the committee with a table showing the type of FOIs received by the force and any themes.
In relation to the policies and procedures question, the CFO responded that the purpose of an internal audit is to ensure the policies and procedures are being complied with. The force is content in the way they communicate their policies and procedures. However, there may be instances whereby communication methods have not worked; therefore, with internal audits, the force is able to identify them.
The Chair asked if there was a triage once complaints go over the time they should have been answered? The CFO confirmed that there is and highlighted that the report showed a slight weakness within complaints. As a result, the force and PCC, are currently looking into taking the handling of complaints away from the force and dealing with them under the OPCC instead. This way there is a complete level of independence.
In relation to the FOI question previously, the Chair wanted to add that the members would like to know if there are specific themes within FOIs. The CFO responded that he would forward the FOI table and if the committee wanted to explore any further, to reach out to him.
IM noticed that in the summary and conclusion of the report, it states that there has been a reduction in numbers of dissatisfaction of complaints, from 107 to 79. IM wanted to know whether this was within the year or period, and if there is a trend line for IOPC referrals and how fast IOPC respond?
The CFO stated there is currently an issue in relation to referrals to IOPC and the time taken to investigate. He explained cases are being drawn out which causes concern to the victims and impacts the trust and confidence of policing.
ACTION: CFO to send the trend line for IOPC referrals to JAC members.
The DCC broadly explained that the timeliness of IOPC investigations is improving. He agreed there are delays in some cases, however, the force is seeing a better performance than previously.
IM wanted to understand the available routes within the force, to complain or raise an issue. In addition, how are lessons learned, and change initiated from the themes that arise from complaints.
The DCC stated that this topic may be worthy of a more substantive agenda item in a future meeting. In addition, it may be beneficial for the committee to encompass conduct as well as complaints.
The CE agreed with the DCC, suggesting within the next development day, a session on complaints and conduct should be arranged. This can then also coincide with the desire of the PCC to take Model 2 complaints. The CE also added that in relation to the question regarding policies not being adhered to, this forms part of the PCCs discussion when holding the Chief Constable to account.
The Chair added that another element worth considering for Development Day is the Just Culture approach and the possibility of having someone from the NHS come along to discuss the added value.
ACTION: To organise a development day to discuss the different routes to complain, how are lessons learned, and change initiated from the themes that arise from complaints. Furthermore, how these overlaps with conduct. This can then coincide with the desire of the PCC to take Model 2 complaints.
In addition, to consider the Just Culture approach and having someone from the NHS come along to discuss the added value.
RSM moved on to the final BCH audit to discuss; this looked at the collaborated planning process and the accounting support. This was a follow up to a previous advisory review of the planning process. RSM explained they provided two opinions, partial assurance opinion on the planning process and substantial assurance opinion on the accounting support.
RSM stated that there is one high priority action and a couple medium priority actions within the planning area. The high priority action was around the data analysis. The second area was around the effectiveness of the challenge panel, and the third area was around the lack of input from the finance departments to the Joint Strategic Transformation (JST) team.
IM asked the CFO the reasoning as to why there was no involvement from the finance department and assurance going forward that they will be involved.
The CFO did not think it was fair to say that there was no involvement at all from the finance department, instead he explained JST were indicating that the finance department did not engage properly when working with department heads. The CFO agreed this is a fundamental weakness when coordinating a budget planning process, however with a better approach, he hopes this will improve for 2025/26.
IM asked if the savings are still on target. The CFO confirmed that they will deliver the savings needed for 2025/26, however, there are challenges when dealing with 3 organisations with three different crime plans and ensuring three chief constables and three PCCs agree on the exact same savings.
IM asked the CFO why he believes the situation will improve next year when there will still be three commissioners with different political backgrounds? The CFO explained he believes the process will be better next year in terms of identifying the savings. However, the agreement on those savings will still be challenging. He does consider there to be a general agreement around the impact on the core duties of policing, which will take precedence over political backgrounds.
IM thanked RSM for circulating the news briefing.
ACTION: IM requested a quick summary in the following JAC of the items raised within the news briefing.
a) Progress on recommendations
Looking at section two of the report, the CFO stated there were two areas, victims code of practise and attrition. The force had reported these to be complete, however the auditors felt it was not sufficient and reinstated the actions.
The CFO is confident that this will be completed by the March deadline as a Chief Superintendent is now taking responsibility for that VCOP recommendation.
In relation to the other recommendations, the CFO stated 4 out of 12 have been completed, one that has previously been completed and 7 that have not been reached.
The DCC brought the committees attention to the Annual Delivery Plan and discussed each theme whilst answering the questions arisen from the development day.
Regarding culture, the DCC explained he is currently tracking those who leave the organisation. The DCC stated 51 people have left the organisation other than by their own choice. This was highlighted to show how the force is trying to improve the culture, ethics and standards in policing.
The DCC acknowledged the committees’ interest in disproportionality in the complaint system and historically the disproportionality in PSD investigations. The DCC states within BCH, this has been largely eliminated through independent scrutiny panels looking at PSD investigations and assuring the force is treating individuals equitably.
The DCC explained Operation Hendrickson is the next step to having a more representative organisation. The DCC acknowledges disproportionality in vetting outcomes, and therefore Operation Hendrickson, will provide support to potential recruits to help them understand the vetting process. The DCC will circulate a PowerPoint that has been produced by Professional Standards that relates to Operation Hendrickson.
The DCC discussed the second area in the Annual Delivery Plan, leadership. The Chief Constable has reengaged for a further period, which provides significant stability, and the force has appointed 3 new ACCs. The force is currently investing in leaders through frontline leadership programmes for all sergeants and staff equivalent and recently a senior leader which incorporates chief officers, superintendents and chief inspectors.
The third area discussed by the DCC was Performance Edge. The DCC explained that previous audits were conducted on the forces ability to respond to calls from the public. Two years ago, 72.1% of 999 calls were answered within 10 seconds, this year the force is nearly at 92%. Last year, the average time an individual had to wait before their emergency call was answered was 27 seconds, this year it is 6 seconds. The DCC expressed how the force performance has improved positively over the year.
The DCC explained in relation to performance edge, the crime investigation area needs more focus on. The DCC pointed out the improvements within shop lifting, as the recording of shop lifting has increased by 44% in the last year. This is due to the force working alongside businesses and building that trust and confidence. The forces detection rate has increased from 11% to 19%.
The DCC discussed the fourth area which is service, product, system productivity and working with partner organisation, which has resulted in the ‘right care, right person’ programme. This has seen a significant reduction in calls for police support and an alleviation of pressure on frontline officers, allowing them to attend incidents quicker.
Lastly, Innovation. The DCC briefly explained the CFO has been conducting work through their Dragons Den Initiative and through ICT initiatives.
IM asked what was not achievable this year which will be rolled onto next year? The DCC responded, stating that due to resource constrictions, there are areas within the innovation section which will be carried forward into the next year. The DCC explained the current pressures on their budget for ICT which is affecting the progression of JST. He discussed the implementation of the voice box tool within the force control room as well as the improvement of customer interactions with the force.
IM wanted to discuss the issue of solved crime as it has been an ongoing issue for a while. IM wanted to know what was driving the complexity and how the force intends to approach this.
The DCC explained, there is more humanity, care and support to victims, witnesses and offenders as well as rehabilitating them. In addition, due to extra protections and measures put in place for front line officers, means processes are longer and as a result the system is less productive in terms of pure outcomes.
The DCC went on to discuss the nationwide backlog in Crown Court cases and the pressures within the prison system, which does not benefit the force. However, the force is developing their detective pathway, which will in turn increase the number of investigators and provide stability. The DCC stated currently, performance is improving and the number of detections the force is achieving is increasing, which is hopeful.
The DCC brought to attention the report, which evidenced a stability in crime rates in particular areas, better retention rate of staff and a lack of requirement to significantly grow. He stated that this year, the force will not be running an Inspector’s promotion process as they currently have enough staff. This will in turn build the experience of Sergeants.
The DCC announced the force are currently looking at replacing the current case management system, Athena. The new system is anticipated to be available for the financial year 2028/29.
The Chair asked the DCC and the CFO about the approval of business cases and whether they are evaluated within a reasonable time to ensure they are being achieved.
The CEO gave an update on the OPCC SRR.
PW gave an update on the Police SRR.
Present:
Jagtar Singh – Chair (JS) |
Chair, Independent Committee Member |
Judit Seymour (IM JSM) |
Independent Committee Member |
Gita Raja (IM GR) |
Independent Committee Member |
Laura Bell (IM LB) |
Independent Committee Member |
Phil Wells (CFO PW) |
Chief Finance Officer – OPCC Assistant Chief Officer – Bedfordshire Police |
Dan Vajzovic (DCC DV) |
Deputy Chief Constable – Bedfordshire Police |
Mark Jones (RSM MJ) |
RSM Internal Auditor |
Katie Henry (KMPG KH) |
KMPG External Auditor |
Sharn Basra (CE SB) |
Chief Executive – OPCC |
Edward Major (ED SBA) |
Strategic Business Analyst – Bedfordshire Police |
Katie Beaumont (HGT KB) |
Head of Governance and Transparency - OPCC |
Tarushi De Cruze (CO TDC) |
Compliance Officer – OPCC (Minute Taking) |
The Chair welcomed the committee, OPCC and Police Service representatives to the meeting.
All members introduced themselves.
One apology received from Wayne Brad.
No edits or accuracy changes needed.
Action 1: CFO to meet with RSM to understand their perspective. CFO explained the delay as they are currently diverging with the internal audit contract. Hence, there will be no audit plan for 25/26 discussed at this meeting. The 25/26 audit therefore be presented at the next meeting.
Action 2: Completed – has been circulated by CFO.
Action 3: Completed - will be included on agenda as a policy update.
Action 4, 5 & 6: Will be discussed at development day which will be organised for May 2025.
Action 7: Completed – slides from development day have been shared.
Action 8, 9 & 10: Will be included in development day agenda.
Action 11: Completed.
Action 12: Completed - on the agenda.
Action 13: Completed. RSM stated the two most recent audits where access control was investigated were conducted in 23/24. One was on predators and payments and the other was on cybersecurity. Since then, they have issued a general ledger which covers access control and will be discussed later in the meeting.
Action 14: In relation to development day.
Action 15: The CFO provided a breakdown of the FOIs received by the force. In the last 12 months, there has been a total of 1142 Freedom of Information requests. The key themes include rural crime, knife crime, artificial intelligence, facial recognition, and police conduct.
Action 16 & 17: Will be discussed at development day.
Action 18: Completed.
Action 19, 20 & 21: Completed.
Action 22: Will be discussed at development day.
Action 23: Discussions have been had regarding the recruitment process by the Chief constable and the PCC.
The chair requested if there could be a review of the actions. He suggested all actions related to development day to be compiled into one action. Therefore, panel members will be able to see the agenda points for development day and decide which agenda items can be changed to a briefing page instead.
The CFO agreed and wanted to clarify that two development days should be carried out within the year.
IM asked if the actions and updates can be sent out prior to the meeting so these can be reviewed, and therefore questions can be raised at the meeting.
JAC annual report has been drafted. Members all agreed on sign off.
Thanks was given to WB for creating the annual report.
No other changes to declarations of interests.
The SBA shared the updated risk policy and highlighted a few changes.
Elements have been added to the procedure to be more reflective. Changes include Force Vision, THRIVE+, governance RAID logs, the Code of Ethics, the National Decision-Making Model and SARA Problem Solving.
Within the ‘people and culture’ risk category, the force has replaced the ‘culture board’ with the ‘legitimacy board’.
The Chair asked why this had been changed as the culture board is important and the legitimacy board sounds like the force is just ensuring they are legally compliant.
The CFO answered, explaining that the Force Executive Board, which is chaired by the Chief Constable is where the force deals with culture. The legitimacy board will feed into this as it covers the public services. The legitimacy board will therefore cover EDI, the race action plan and the force support groups.
Action: CFO to provide details of this work at the Development Day
The SBA explained the list of decision-making tools has been extended to include THRIVE+, governance RAID logs, the National Decision-Making Model, the College of Policing Code of Ethics and SARA problem solving
The force has also added learning, demand and futures board to the list of responsibilities.
Head of Governance and Compliance role title has been changed in the policy.
The SBA stated there were some considerations of risk appetite when conducting this review. This section in the policy is reflective of national good practice. At this review no changes have been made.
IM raised concerns about the definition of risk appetite and risk tolerance. She mentioned that risk appetite is a separate concept from risk tolerance. In addition, risk tolerance is not defined in the policy, therefore she suggested removing the reference to risk tolerance or providing a separate definition for the two.
The chair stated that an answer should not be given immediately, instead the force should consider this and come back with a decision.
IM asked why the risk management policy is only reviewed every two years as she feels it should be reviewed more regularly than two years.
The SBA brought the panels attention to the risk table. He stated that if the overall risk rating falls around 12-13, the force would place their risk tolerant level. Anything above 13 would be concerning whereas anything below this, the force would be content with. The force agreed to this understanding of risk tolerance, however, this may be something to revisit. The CFO agreed.
The CFO stated that the risk management policy is reviewed every two years as this is the framework which the force looks to manage their risks within. Therefore, to change it regularly would cause more misunderstanding of risk management.
IM added that the NHS also reviews their risk management policy every two years.
The CE presented the new structure of the office as of the 1st April.
The Association of Police and Crime Commissioners, states that there is no best practise in terms of structures of office’s that support the PCC.
The CE informed the committee the function of the OPCC is to support the PCC in his statutory requirements, including the Police and Crime Plan. The only two roles that the PCC must appoint is the Chief Executive and the CFO. All other roles are dependent on what the PCC is trying to achieve.
The CE explained that statutory requirements fall under the responsibility of Head of Governance and Compliance. The head of Policy and Missions is responsible for the thematic areas that deliver against the police and crime plan.
The PCC has access to in excess of four million pounds worth of funding to deliver against national initiatives and those for the specific force.
The commissioning function will manage, facilitate, monitor and evaluate all the providers of those services.
The Head of Comms and Engagement will ensure that the PCC is the voice of the public; they are there to listen, understand and to provide feedback to the PCC.
The Chair asked why the Head of Governance is not underneath the CEO in the chart. The CE explained that the head of governance does sit below himself and there is no one in between. The chart also includes the office manager and VERU who also reports into the CEO.
The Chair expressed the importance of a comms team to deliver on the missions. He asked how the communications department within the force collaborates with the communications department in the OPCC. The CE agreed it is crucial for them to work together; however, the narrative will differentiate which is the reason for two teams. He explained the OPCC head of communications officer began employment on Monday and has met with the head of communications from the force twice in four days, which shows how keen they are to build that relationship.
The Chair asked what the financial difference is between the two structures. The CE answered that from 2024 to 2025, there was an increase of just over 2 full time equivalents and an increase in budget of £174,000. However, due to the secondment going into VERU, the net increase is 1.37 and an increase of staff budget of £84,000. This in turn provides more functionality which the old structure did not provide, such as communications team, data team and complaints team. The CE further explained that in 2024/2025, the OPCC spent £160,000 in that year alone to fill in the gaps caused by a poor structure.
The chair stated that the committee would like to ensure that the increase in spend is providing a benefit in delivering the functions of the office. He would like to see the benefits evidenced to the committee in 12 months’ time.
IM requested if the roles on the hierarchy chart could be marked indicating which roles are part time, full time or seconded and for this to be circulated to the committee members.
KPMG wanted to inform members that the backstop dates for the 2024 accounts have been met and the planning for the 2025 accounts is well underway. Progression is going well so far.
She mentioned the recent discussion in the previous JAC meeting. It was stated that March 2027 was the earliest the force would be able to receive a clean opinion. Whilst in theory this is what the guidance states, KPMG explained it is more likely for a clean audit to be seen in March 2028.
KPMG will bring an audit plan to the next JAC meeting.
IM stated, without an unqualified opinion, it is unsure whether the organisation is fit for purpose. In addition, local authorities and organisations could be trading whilst insolvent. The chair mentioned that this topic has been discussed previously on several occasions. For assurance, the chair asked if the force is trading whilst insolvent. The CFO responded no.
The chair went on to explain that the purpose of the committee is to ensure director duties and executive duties are carried out honestly and faithfully and to guarantee all that can be done, has been done in the circumstances and with the resources they have. The CFO agreed and added that the questions asked should be related to his level of assurance that they are complying with the codes of practise. KPMG’s audit will highlight any issues and provide her assurance.
The CFO reiterated the point made by KPMG at the previous audit, in that they started from a poor position in terms of the backstop. However, they are now in a better position, where the KMPG audit will be more extensive and will therefore provide the committee with more assurance.
KPMG also mentioned that the commentary that goes into the annual audit and IC260 are all public. She states that if a member of the public was to review this, they would understand that the disclaimed opinions is a result of the wider sector and not specific to the force.
KPMG will be recruiting a new director, and introductions will be made in due course.
RSM highlighted the key points within the progress Report. The Beds only report stated commissioning was at a debrief stage, however, this has now been finalised recently, which has got a positive assurance. In addition, RSM stated the only other work carried out on the Bed only plan is the Follow Up review, which is well underway.
RSM discussed the general ledger audit which received substantial assurance with a couple of low priority actions including a review of the financial regulations and bank reconciliations. Overall RSM stated that the committee should not be concerned, as this is a positive audit.
IM referenced the general ledger report that was issued, as it mentioned ‘the ability of certain staff members to post journals without segregation of duties’. IM asked if RSM could expand on this.
RSM responded that this was an area which was noted, however, they felt it was not necessary to make an action on it. RSM stated that he will investigate and explain the rationale for this at the next meeting.
ACTION: RSM to provide an explanation by email or verbally at the next meeting, on the conclusion made regarding staff members posting journals without segregation of duties.
IM also asked what is the level of unreconciled items in the bank reconciliation? In addition, why was one of them missed on not reviewed?
ACTION: RSM to look into the level of bank unreconciled items and to provide the reason as to why was one missed and not reviewed.
IM stated that according to the general ledger report, there were no concerns in regard to the access of the systems. She asked if anything has been done on privileged user access and the monitoring of those with elevated access can do within the system?
RSM responded that this audit will have investigated privileged user access. More broadly, the cyber audit that was conducted in 23/24, would have looked at system access across a range of systems. In
this case however, RSM was comfortable that the level of access was appropriate and there were no concerns when monitoring privileged access.
RSM moved on to the BCH report, they have issued one final report on the innovation framework which is carried out by Hertfordshire. This has received a minimal assurance which is a negative opinion. RSM explained this piece of work focused on the digital strategy. The conclusion showed a range of issues we needed to make, three high priority and seven medium priority actions. These issues were around the governance of projects, inconsistencies in the change initiative management, changing initiatives against strategic objective, the definition of monitoring of the proposed benefits and the prioritisation of initiatives within the project portfolio.
IM asked as this is an Hert audit, what impact does that have on Beds? Within development days the committee is told about the innovative approaches which Bedfordshire is working on, so does that mean those are not in a good framework?
The CFO explained this is a BCH audit, so it relates to Bedfordshire, Cambridgeshire and Hertfordshire and it relates to the BCH digital strategy, therefore the overall findings are linked to Bedfordshire. Although this is Hertfordshire projects it is related to beds ICT.
IM followed up by asking what the reason is behind the gaps? The CFO responded that it is to do with capability in that unit. It has been agreed change has to be managed locally rather than across the three forces.
IM requested if this could continue to be high profile within the committee as it impacts Bedfordshire. In addition, she asked if the cybersecurity strategy would be impacted by these findings. The CFO responded that there is a correlation however, it is not overly impacted.
b) Internal Audit Plan/Strategy
RSM went through the planning document prepared last year which evidenced what may be looked at in 25/26. He added that this will vary slightly as it was written 12 months ago. RSM explained that there is a meeting in the diary set to go through this in detail, however, in the meantime, he asked for the committees’ early input of what may be missing from the previous document.
The chair stated that if any of the committee members have any input following the meeting, to contact the CFO or RSM.
IM wanted to know what the force was doing to understand the responsibilities of the new Procurement Act and how the force is going to be compliant. RSM assured that the Procurement act would naturally be part of the scope
c) Progress on recommendations
The CFO explained there are 12 outstanding recommendations, 5 complete, 4 where the date had not been reached and 3 which were previously completed. RSM is currently going through their overview report, therefore, this would be better discussed at the next committee meeting.
The DCC brought the panels attention to section 8 of the paper. There are 2 programmes identified as red on the RAG risk. The first is in relation to the Right Care Right Person programme due to insufficient evidence of progress from the health system about mental health capacity. Their aim is to ensure the right partners are delivering the right services. The DCC stated the second area which has changed from green to red is the Blackberry Adhoc programme, as they are awaiting a specification from the supplier, which is therefore out of force control.
The DCC shared the 25/26 annual delivery plan. The chief constable and police and crime commissioner set out the vision for the force. This includes system productivity, people, performance edge and innovation, all with the under pinning of setting the right culture.
The DCC explained, one area that brings concern and the force would like to drive forward is performance, in respect of attending incidents and the investigation there of. 18 months ago, the force was concerned about their call handling and now that has significantly improved. According to the DCC, their focus now is on attendance and would like the force to attend incidences 15 minutes after the call is received, if it is an immediate job. Currently, this is only being achieved in 50% of cases.
The annual delivery plan is committed to improving force performance. Regarding system productivity, the DCC explained that they are attempting to make the system more efficient. They have invested in a superintendent with responsibility for prevention activity. This will hopefully improve the way in which society operates and reduce the likelihood of crime occurring in the first instance.
Work is also currently carried out with the support of the police and crime commissioner and the criminal justice board to try and improve the productivity of the wider criminal justice system.
Another area the force is trying to focus on is their leadership capability. The DCC explained front line policing is becoming more and more difficult with more demands, more complexity in the system, greater threat, risks, oversight as well as more volumes of work. Therefore, they have invested in their frontline and midline leaders to develop their capability and capacity. In terms of recruitment of leaders, the DCC explained they are in a good place with large numbers of interest from qualified individuals.
In relation to the fourth pillar, innovation, the DCC stated that the Dragons Den initiative was well received and brought new innovative ideas. The DCC confirmed the winning idea from this year’s Dragons Den programme was from the crime team, who recognised the significant resources spent on guarding crime scenes and suggested this could be done with technology.
The chair previously asked about the legitimacy board within culture, the DCC addressed this by expressing the importance of the publics trust and confidence in policing, and how this is only achieved through holding a good reputation. 55 people have left the organisation in the last 2 years due to their conduct which has been identified by their colleagues.
The DCC mentioned that all historic review of data and vetting process have been completed. They are currently working through some legacy cases.
The DCC moved onto the control strategy which supports and underpins the performance pillar of the annual delivery plan. He stated that the areas of crime investigation and resolution are set out within the control strategy.
IM asked what leaders the force have on the Right Care Right Person initiative. The DCC explained that the force does not have a direct command and control over partner organisations. Therefore, they need to have a strong partnership approach. They have deployed a highly experienced and effective leader, Chief Superintendent Jackie Whittred who will be taking this forward.
The chair stated that the NHS is reconfiguring, ICBs are combining, meaning their capacity to support the force will be less, and the funding arrangements for mental health is robust. The chair stated that the force is doing the right thing, however the risk is going to get worse. As a result, the chair does not have enough assurance that the force has the ability to manage and maintain this position.
The chair suggested the police and crime commissioner to review and consult with the government to ensure that the situation does not get worse.
The DCC previously mentioned other forces have different policies and approaches, to which the chair stated that there should be an optimum way of dealing with these types of incidences. The DCC clarified that this policy the same across the country, however there are different methods of implementing this strategy across forces.
The chair agreed and understood; however, he explained that one of these methods must be working better than other methods.
IM asked in relation to the increased crime records around child sexual exploitation and child sexual abuse, is this an increase in crime or is the force just more accurate in data capturing. The DCC explained there is a significant number of unrecorded offences, as not all cases are reported back to the force. The more the force builds that trust and confidence, the more crimes are reported. The same can be said for serious sexual offences, rape or domestic abuse. The DCC stated the force is also better at recording these crimes and trying to positively resolve it.
IM asked when will the tide turn in regard to the detection rate? The DCC responded that there are signs of better detection rates in crimes that matter most to the community. Every homicide that takes place within the county is solved and there is a better understanding of serious sexual offences. The DCC clarified in some areas there is improvement, however other areas are not improving fast enough. The DCC provided an example of volume crime such as shoplifting. There has been criticism by partners around Bedford Town Centre recently. The DCC states that a better solution is required for these offences, such as working alongside retail units to prevent the likelihood of shoplifting taking place.
The CE added for reassurance that the PCC has been engaged with this throughout and is satisfied that it shows due regard of the police and crime plan as required.
The chair stated that it would be good to have bench marking data against all force objectives to measure success though a clear dashboard. The chair, CE and DCC to meet to discuss this further.
The DCC gave an update regarding HMICFRS.
The CE went through the following the current strategic risks.
CFO presented the SRR.
IM RG found the meeting useful. IM liked that she was able to receive clarity around the papers received and able to ask questions. IM second the idea of rearranging the agenda at different meetings.
The DCC found the meeting useful. The CFO added that IM members should keep asking question until they have that assurance.
The CFO asked if the HGT can continue to create the agenda in the same format in case a member of the public attends the meeting. The committee can change this around at the meeting.