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The Office of the Police and Crime Commissioner (OPCC) can only review the outcome of complaints handled by Bedfordshire Police where we are the appropriate review body and for complaints that have been recorded by the Force’s Professional Standards Department (PSD) on or after the 1st February 2020.
The complaint outcome letter you will have received from PSD will have advised you of your right to have the outcome of the complaint reviewed.
The law enables the OPCC to consider whether the outcome of the handling of the complaint was reasonable and proportionate. Where we find that it is, then the review will not be upheld. Where the outcome of the complaint is found not to be reasonable and proportionate, it will be upheld. We will inform Bedfordshire Police, and may make certain recommendations to the Chief Constable.